Terms of service

Plain terms for using Tactika. By creating an account you're agreeing to them.

What Tactika is

A software coaching tool. It reads what you connect to it, keeps track of what you're working toward, and asks you useful questions. It's a thinking aid — it doesn't make decisions for you, and it isn't a substitute for your own judgement about your career.

What Tactika is not

This one matters, so it's stated plainly rather than buried:

• Not therapy or mental-health care. Your coach stays in the career-coaching role and can respond supportively to work-related distress. For mental-health care, seek a qualified professional. For immediate danger, contact local emergency services. Human support and crisis resources are available without an account. Automated checks can miss risk; Tactika cannot monitor safety or send help.
• Not medical, legal, or financial advice. It won't give it, and you shouldn't treat anything it says as such.
• Not an employment or outcome guarantee. Nobody can promise you a promotion, and we don't.

Your account

• You need to be 16 or older.
• Keep your password to yourself; you're responsible for what happens under your account.
• One account per person. Don't share logins.
• Only connect accounts and upload notes you're actually entitled to. If your employer restricts sharing meeting content with third-party tools, that's between you and them — please check first.

Payment

• Tactika is $29 per month, or $290 per year. Trials are free and end on their own.
• Subscriptions renew until you cancel. You can cancel any time, and you'll keep access to the end of the period you've paid for.
• If something goes genuinely wrong on our side, email us and we'll sort out a refund. We'd rather fix it than argue about it.
• If a payment fails, we'll keep your data and your access to read and export it. We won't delete your history over a card expiring.

Fair use

Don't try to break it, scrape it, resell it, or use it to build a competing product. Don't use it to store or process anything unlawful. Coaching runs on a language model with a monthly cost budget per account; extraordinary usage may fall back to a simpler mode rather than being cut off.

Your content stays yours

You keep ownership of everything you put in. You give us only the permission needed to run the service for you — storing it, processing it, and sending the relevant parts to the model providers that generate your coaching. That permission ends when you delete your account.

Availability

We'll keep it running as reliably as we can, but this is software: there will be outages, and features will change. If we make a change that materially reduces what you're paying for, we'll tell you before it takes effect.

Ending things

You can delete your account at any time, from Settings, and it's immediate and permanent. We may close an account that's being used abusively or in breach of these terms — with notice, and with a chance to export your data, unless the abuse makes that unsafe.

Liability

Tactika is provided as-is. To the extent the law allows, our total liability is limited to what you paid us in the twelve months before the claim. Nothing here limits liability that legally can't be limited.

Questions

ai@tactika.ai.